# Privacy Policy | Commercial Door Toronto

> Privacy policy for Commercial Door Toronto. How we collect, use and protect information submitted through our quote form, phone line and website.

URL: https://commercialdoortoronto.ca/privacy-policy/

# Privacy Policy

Last updated: November 7, 2026

Commercial Door Toronto ("we", "us" or "our") is a commercial door installation and replacement contractor based in Toronto, ON, serving Toronto and the Greater Toronto Area. This policy explains what personal information we collect, how we use it and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

## 1\. Information We Collect

We collect information you give us directly, including:

-   Name, phone number and postal code submitted through our quote form
-   The service type and project description you provide
-   Site details, door measurements and photos gathered during a site measure
-   Billing details needed to invoice approved work (payments by card are processed by third-party providers)
-   Notes from phone calls with our spec desk

Our website may also collect technical information such as browser type, pages visited and referring page, through standard server logs, cookies and analytics tools.

## 2\. How We Use Your Information

-   To respond to quote requests and book site measures
-   To prepare written CAD specs, price ranges and install plans
-   To schedule, perform and document installation and replacement work
-   To invoice, collect payment and, where you ask us to, direct-bill commercial property insurance claims
-   To provide warranty service and keep records of installed doors and hardware
-   To improve our website and services

We do not send marketing email without your consent, and we do not sell personal information.

## 3\. How Form Submissions Are Handled

Our quote form is processed by a third-party lead-capture service that delivers your submission to our spec desk. The service filters spam and stores submissions only as long as needed to deliver them to us.

## 4\. Sharing Your Information

We share information only when needed to do the work you asked for, including with:

-   Suppliers and manufacturers, limited to the project details needed to order doors and hardware
-   Your insurer or adjuster, when you ask us to direct-bill a claim
-   Property managers, general contractors or building owners connected to the project
-   Professional advisors such as accountants and lawyers
-   Authorities, when required by law

## 5\. Data Retention and Security

We keep project records, specs and warranty information for as long as needed to support warranty service and meet legal and tax obligations. We use reasonable administrative, technical and physical safeguards to protect personal information from loss, theft and unauthorized access.

## 6\. Cookies and Analytics

Our website may use cookies and similar tools to understand how visitors use the site. You can set your browser to refuse cookies; the site will still work, though some features may be limited.

## 7\. Your Rights

You may ask us to:

-   Tell you what personal information we hold about you
-   Correct inaccurate information
-   Delete information we no longer need, subject to legal and warranty record requirements
-   Stop contacting you

## 8\. Contact Us

For privacy questions or requests, contact us:

-   Phone: 
    
    (647) 503-6684
    
    [tel:+16475036684 →](tel:+16475036684)
    
-   Contact form: 
    
    commercialdoortoronto.ca/contact/
    
    [/contact/ →](/contact/)
    
-   Office: Toronto, ON

## 9\. Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last changed.